1. Acceptance of the Terms
By creating an account, using our platform or accessing any part of it, you agree to be bound by these Terms and Conditions ("Agreement"). If you don't agree with anything in this Agreement, please leave the site immediately.
2. Eligibility Requirements
You must be at least 18 years old (or the minimum age required according to your country's laws) to use our platform. You must provide us with true, accurate and complete information when registering for an account, including your full name, address and date of birth. We reserve the right to request proof of identity or age.
3. Geographic Restrictions
We offer services only in countries where we are licensed to operate. If you access our site from outside these jurisdictions, you do so at your own risk. We may restrict or prohibit access to certain features or promotions based on your location.
4. Account Registration Rules
You can register for one account per person, email address and household. You must use a unique username and password to login. Don't share your login credentials with anyone else. If you try to create multiple accounts under the same name, IP address or device, we may block all of them.
5. Identity Verification and KYC
We reserve the right to verify your identity at any time, using methods such as government-issued ID documents or proof of residency. You agree to provide us with this information promptly when requested.
6. Account Accuracy Obligations
You must ensure that all personal details are accurate, up-to-date and complete. If you notice an error in our records, please notify us immediately. We're not responsible for any losses arising from your failure to update these details correctly.
7. Account Security Responsibilities
Keep your login credentials confidential and secure them with a strong password (at least 8 characters long). Regularly review your account activity and report suspicious behaviour or unauthorized transactions promptly. If you've shared your login details, cancel them immediately and create new ones.
8. Login Credentials and Password Protection
You agree to choose strong passwords and keep track of them yourself. Don't share passwords with anyone else or save them in an insecure location (such as a post-it note).
9. Restricted Behaviour and Prohibited Activities
Don't engage in any activities on our platform that could harm other users, the site itself or our reputation, such as:
10. Bonus and Promotion Rules
Each bonus or promotion has its own specific conditions (such as wagering requirements, deposit limits or time restrictions). Please read the terms for each offer carefully before opting in.
11. Wagering and Gameplay Conditions
All bets must be placed within a reasonable timeframe after your account is activated. If we suspect any unusual betting patterns that might indicate bonus abuse, we may void bets or close accounts without warning.
12. Responsible Gambling Expectations
Take regular breaks to review your spending habits and gaming experience. Set limits on deposits, losses or time spent playing if needed. Self-exclude yourself from the platform at any time using our account restriction system (Section 17).
13. Deposits and Withdrawals
We reserve the right to decline a transaction or close an account without notice for security reasons.
14. Verification Before Withdrawals
For identity verification purposes, we may require proof of residency in addition to government-issued ID documents.
15. Processing and Review Procedures
We strive to resolve customer complaints within a reasonable timeframe but cannot guarantee that all transactions or issues can be resolved in your favour.
16. Responsible Gambling Features
If you decide to self-exclude yourself from our site for an indefinite period, we will prevent you from logging into the platform during this time. We're committed to providing support and advice to players experiencing gambling-related difficulties (email address at [insert contact email] or see Section 18 below).
17. Account Restrictions
If your account has been identified as being used fraudulently, for bonus abuse or otherwise prohibited behaviour (Section 9), we may suspend it until further notice.
18. Contact and Support Guidance
Please send any questions about this Agreement to [insert contact email address] including a detailed description of the issue you're experiencing along with screenshots or other supporting documentation if required.
19. Game Fairness and RNG Systems
Our Random Number Generator (RNG) system is certified by independent auditors, ensuring our games are fair for all players at any given moment in time (though our responsibility ends once results have been determined).
We offer a comprehensive guide to game rules on the site so you can understand how each one works before placing bets or starting play.
20. Technical Interruptions or Voided Gameplay
If an event beyond our control affects platform availability, such as hardware failure, natural disasters or government regulations, we will suspend all gaming activities until maintenance is complete.
Any games interrupted mid-play may have their result cancelled and a new game started according to the rules specified on-site (access at [insert link]).
21. Suspension or Closure of Accounts
We reserve the right to close an account if:
In these circumstances, you agree not to dispute any decision made by us concerning closure or restriction.
22. Intellectual Property and Platform Ownership
Our platform's content (including but not limited to text, graphics, video clips) and associated copyrights belong exclusively to Extreme Spins LTD except for some material supplied through partners which may have separate permissions in place.
By using the website or our games, you agree that any copies made are purely for personal use only.
